ICOR Webinar Series


Free Monthly Webinars That Support Building More Resilient Organizations

webinarsICOR Webinars are offered live and are available for 30 days to the public. After 30 days they are available On Demand for ICOR members. Not a member? Join ICOR today!

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.


March 25, 2020 - Why Knowledge Management Matters

Does your organization practice knowledge management? Do you have a way to measure the knowledge that “walks out the door” when good people leave? Knowledge management, when implemented as a discipline, enables the sharing of information and knowledge to enable effective decision-making, learning from experience, and from others. It also addresses the reduction of organizational vulnerability. Attend this webinar and learn how to successfully implement knowledge management at your organization as one way to increase its resilience.

April 29, 2020 - Risk Management Principles and Practices

To what extent is the management of risk effectively implemented throughout your organization? Is risk management owned by a few or is the management of risk embedded in the responsibility of everyone? Attend this webinar and learn how to identify sources or types of risk, evaluate which risk identification methodologies will work best for you, how to analyze risk impacts, and to better understand how effectively managing risk is essential to increasing your organization’s resilience.

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May 20, 2020 - Insights from an ISO 22301 3rd Party Auditor

Are you wondering how to implement the changes to ISO 22301: 2019? How to demonstrate conformance? Gain insight and knowledge from a global 3rd party ISO 22301 Auditor who has conducted audits not only from around the world, but in almost every business sector and industry.

Come prepared for this unique interactive webinar where you have the opportunity to submit your questions ahead of time and have them answered online!

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June 10, 2020 - Hurricanes, Hackers and #Hashtags: Does Your Crisis Communications Plan Reflect Today's Reality?

This session, delivered by former journalist and now award-winning global crisis communications consultant, Suzanne Bernier, will look at the evolution of crisis management and crisis communications over the past decade, and will review recent case studies, lessons learned, as well as some of the communications challenges and successes along the way. Suzanne will also review traditional tips and tools required to ensure your organization can communicate effectively during any crisis, while avoiding any reputational damage or additional fall-out that could arise.

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July 15, 2020 - Strategies to Increase Supply Chain Resilience

All supply chains face risks. The more complex and global those supply chains, the greater their exposure. If something can go wrong, it probably will. There are different parts of your organization for managing risk to its supply chain, ensuring continuity of its supply chain, and improving the security of its supply chain. Each of these aspects is essential to increasing the overall resilience of the supply chain, but they are all too often done in silos, duplicating efforts, and missing important elements that fall between the silos. This webinar will review how you can ensure strategies exist to manage supply chain risk, continuity, and security.

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August 19, 2020 - Understanding the Facility Operations Maturity Model for Data Centers

An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive Schneider Electric Data Center Facility Operations Maturity Model (FOMM) is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. Attend this webinar to gain an understanding of how implementing the FOMM enables on-going concrete actions that make the data center safer, more reliable, and operationally more efficient.

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September 16, 2020 - Putting Agile into Performance Management

What can those responsible for measuring organizational performance learn from Agile Performance Management? Monitoring, measuring, analyzing, and evaluating how well the organization’s management systems meets the requirements of an international standard is oftentimes an “annual” activity that misses the mark when it comes to taking advantage of opportunities for continual improvement. Attend this webinar and learn how to create a dynamic performance evaluation process that can evolve and adapt according to a changing environment focused on continual improvement.

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October 14, 2020 - Crisis Management

November 18, 2020 - Measuring Organizational Resilience

Attend this webinar and get a sneak peek at ICOR’s Organizational Resilience Capability Maturity Model. Based on ICOR’s Organizational Resilience Framework and its Organizational Resilience Model, the OR Capability Maturity Model identifies capabilities across 5 maturity levels and 5 competency areas. Learn how the OR Capability Maturity Model can be used to measure your organization’s level of resilience and to plan strategies to increase its capabilities.

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