ICOR Webinar Series


Free Monthly Webinars That Support Building More Resilient Organizations

webinarsICOR Webinars are offered live and are available for 30 days to the public. After 30 days they are available On Demand for ICOR members. Not a member? Join ICOR today!

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.


August 19, 2020 - Understanding the Facility Operations Maturity Model for Data Centers

An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive Schneider Electric Data Center Facility Operations Maturity Model (FOMM) is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. Attend this webinar to gain an understanding of how implementing the FOMM enables on-going concrete actions that make the data center safer, more reliable, and operationally more efficient.

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August 24, 2020 - Effective Employee Communication in the Time of Covid-19

A botched COVID-19 communication response not only leads to unwanted stakeholder scrutiny, but it can cause significant physical and emotional harm as well as lasting damage to stakeholder trust, reputation, and the bottom line. While pandemic related information needs are extensive across all stakeholder groups, catering to the information and communication needs of employees is especially important. Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why employee communication must increase in volume and frequency and how to effectively inform, educate, motivate, and empower employees.

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September 16, 2020 - Putting Agile into Performance Management

What can those responsible for measuring organizational performance learn from Agile Performance Management? Monitoring, measuring, analyzing, and evaluating how well the organization’s management systems meets the requirements of an international standard is oftentimes an “annual” activity that misses the mark when it comes to taking advantage of opportunities for continual improvement. Attend this webinar and learn how to create a dynamic performance evaluation process that can evolve and adapt according to a changing environment focused on continual improvement.

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October 14, 2020 - Crisis Management in a Pandemic World

The coronavirus pandemic has not only brought more and new challenges to crisis management professionals but has also renewed the focus on comprehensive crisis management planning, testing and execution. Join seasoned disaster and crisis response expert Tom Serio as he outlines what the “new normal” will likely be, including work locations, re-evaluating your BIA data, enhancing your response plans and the complexities the pandemic brings when occurring with other disasters.

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November 18, 2020 - Measuring Organizational Resilience

Attend this webinar and get a sneak peek at ICOR’s Organizational Resilience Capability Maturity Model. Based on ICOR’s Organizational Resilience Framework and its Organizational Resilience Model, the OR Capability Maturity Model identifies capabilities across 5 maturity levels and 5 competency areas. Learn how the OR Capability Maturity Model can be used to measure your organization’s level of resilience and to plan strategies to increase its capabilities.

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