ICOR Webinar Series
Free Monthly Webinars That Support Building More Resilient Organizations
ICOR Webinars are offered live and are available for 30 days to the public. After 30 days they are available On Demand for ICOR members. Not a member? Join ICOR today!
Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.
September 22, 2021 - Effective Scenario-Based Crisis Communication Training
No crisis response is complete without timely, truthful, consistent, and coordinated communication with internal and external stakeholders. A botched communication response not only leads to increased traditional and social media coverage and stakeholder scrutiny, but it may cause lasting damage to brand equity, reputation, and the bottom line. Preparation is key to successful crisis communication and involves the development and implementation of a customized Crisis Communication Plan (CCP), 24/7/365 Internet and Media Monitoring, and recurring Crisis Communication Training.
Join strategic communication and crisis management expert Oliver S. Schmidt as he discusses why Crisis Communication Training should be scenario-based and tailored to fit the needs of the company and the training participants. On-camera media interview, news conference, and social media practices are critical training components that enhance spokesperson skills, foster Crisis Response Team (CRT) member learning, and increase crisis readiness. A growing number of companies across industries acknowledge the value that recurring Crisis Communication Training provides and make it available to managers from various business functions and locations.
Oliver S. Schmidt is the President and CEO of C4CS®, an international management consultancy headquartered in Pittsburgh, Pennsylvania, USA. He has more than 25 years of consulting, training, and executive coaching experience in the areas of strategic communication, crisis management, organizational leadership.
A multi-lingual executive who has lived and worked in North America, Europe, and Asia, Oliver routinely advises senior leaders including the CEOs and members of the board of directors of publicly listed and privately held corporations regarding high stakes business issues. His consulting work focuses on providing guidance to domestic and international client partners in the areas of issues and stakeholder management, repu
September 29, 2021 - The Impact of Individual Purpose in Managing Postpandemic Uncertainties
A core attribute of an organization's resilience is an understanding of its vision and purpose. A critical component of this understanding is the impact of the purpose of of its people. In this webinar we will review the results of research into the intersection of organizational purpose and individual purpose and how the two interact and fuel each other as part of the employee experience. An understanding of these two aspects could prove to be vital in managing the postpandemic uncertainties that lie ahead.
October 20, 2021 - Risk Culture and Operational Resilience
Risk culture refers to the mindset and behaviorial norms that determine how an organization identifies and manages risk. A healthy risk culture is more important than ever in a postpandemic world. Long term a healthy risk culture is a critical element of resilience against risk. A healthy risk culture is also an enabler of more dynamic and flexible risk management. This webinar will explore how to set up an effective risk culture program and how to build a more dynamic and flexible approach to managing risk and increasing operational resilience.
November 17, 2021 - Minimizing Risk to Global Value Chains
In a world where hazards are occurring more frequently and causing greater damage, companies and policy makers alike are reconsidering how to make global value chains more resilient. Even before the COVID?19 pandemic, a multitude of events in recent years temporarily disrupted production at many companies.This webinar will explore the key findings of McKinsey's study entitled, "Risk, Resilience, and Rebalancing in Global Value Chains".
December 15, 2021 - How Culture Shapes Behavior to Build More Resilient Organizations
The cornerstone of any organizational resilience strategy is the organization's culture. It requires a commitment to building a more resilient organization and is dependent upon the existence of shared beliefs and values, positive attitudes, and behavior. Because culture provides a sense of identity to its people and reinforces the values of the organization, it serves also as a control mechanism for shaping behavior. This webinar will review the cultural attributes visible in more resilient organizations what leaders can do to foster a culture that supports its vision and mission.