2023 Webinar Series – Managing Operational Risk & Increasing Strategic Resilience

Free Monthly Webinars That Support Building More Resilient Organizations

webinarsIn 2023, we are looking at managing risk through different “operational” lenses such as risks to information security, reputation, and the data center. We will also address how to strengthen your organization’s capability to manage risk by implementing a unified incident response structure, using cross-functional teams, and developing leaders to lead in turbulent times.

ICOR Webinars are offered live and are available for 30 days to the public. After 30 days they are available On Demand for ICOR members. Not a member? Join ICOR today!

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.

September 27, 2023 - ITIL 4 & Risk Management

Managing risk is an essential aspect of creating value in an IT service management (ITSM) environment. Implementing and controlling risk in an ITSM environment is not only a good business practice, it can also be a regulatory requirement.

Attend this webinar to learn about managing risk referencing the ITIL 4 Practice Guide (2020).

October 25, 2023 - Successful Implementation of the Facility Operations Maturity Model (FOMM) for Data Centers

Having an operations & maintenance (O&M) program with written procedures and effective people training, determines to a large degree how well a data center lives up to its design intent.

The Facility Operations Maturity Model (FOMM) is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility.

Attend this webinar and learn from experts from Top Tier Infrastructure in Brazil who will use a case study approach to share the most common findings of this assessment.

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