2023 Webinar Series – Managing Operational Risk & Increasing Strategic Resilience


Free Monthly Webinars That Support Building More Resilient Organizations

webinarsIn 2023, we are looking at managing risk through different “operational” lenses such as risks to information security, reputation, and the data center. We will also address how to strengthen your organization’s capability to manage risk by implementing a unified incident response structure, using cross-functional teams, and developing leaders to lead in turbulent times.

ICOR Webinars are offered live and are available for 30 days to the public. After 30 days they are available On Demand for ICOR members. Not a member? Join ICOR today!

Each webinar is worth 1 continuing education hour. All webinars are scheduled for 12:00-1:00 PM CST / GMT 06:00 unless otherwise noted. Attendees who attend for a minimum of 35 minutes receive a certificate of attendance for 1 Hour / .1 CEU.


January 25, 2023 - ISO 27001: 2022 Information Security, Cybersecurity and Privacy Protection - Protecting the confidentiality, availability, and integrity of your organization’s information security assets

The world is facing new evolving security challenges and the updated ISO 27001:2022 standard published in October 2022 reflects those challenges by aiming to protect the confidentiality, availability, and integrity of organizations’ information assets. The new version’s complete title is ISO/IEC 27001:2022 Information Security, Cybersecurity and Privacy Protection.

Attend this webinar to learn about the changes to Annex A and updates of its clauses and how to use it to prove the strength of your security posture to prospects and customers in global markets.

February 22, 2023 - Managing Reputation Risk

An organization in crisis faces many grave threats. Employees can be in physical danger. Buildings can fall. Customers can be lost. But the most serious threat is and always will be the threat to the organization’s most important asset – its reputation.

To protect the organization from reputation threats requires careful, thoughtful, detailed planning and a methodology for inculcating a culture of crisis preparedness.

In this webinar, you will learn how to prepare the organization for inevitable threats to reputation, execute the crisis communications plan, then, when the crisis has passed, assess and do what must be done before the next threats occur.

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March 29, 2023 - Implementing a Unified Incident Response Structure

An incident response capability can be applied to any function within an organization as well as when the incident requires shared response between organizations, between organizations and government, and between governments.

Attend this webinar and learn how to build an incident response capability that can be applied to any function and across multiple functions within an organization ensuring it operates as a single unified response system.

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April 19, 2023 - Managing Risk to the Data Center

Traditional risk management is no longer an adequate activity to fully understand threats to critical environments such as data centers. With risks including increased demands to power land, and water, combined with supply chain disruptions, managing risk has become much more difficult. The increase in demand for “Everything as a Service” (XaaS) has also complicated this process.

Attend this webinar and learn more about the new risk environment in data centers and other critical environments.

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May 24, 2023 - The Role of Cross-Functional Teams in Building Resilience & Agility

The coming together of minds from different teams and departments allows you to innovate, bring fresh perspectives, and strive towards shared goals. Relying on a single person or group of people to drive innovation excludes the input of different perspectives. Cross-functional collaboration drives progress across business units and departments.

Attend this webinar and learn how to use cross-functional teams to increase engagement, create a sense of purpose, and streamline work processes.

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June 21, 2023 - Moving from Managing Risk to Strategic Resilience

If it’s taught us nothing else, the COVID-19 pandemic has provided the business case for leaders to move from defensive risk management to a forward-looking stance based on strategic resilience. The pandemic crisis has dramatically illustrated the short-sightedness of focusing on a small number of well-defined risks and the need to instead create a long-term strategy to successfully navigate in a world where there is a dynamic pace of change.

Attend this webinar and learn how to move to a broader mandate of integrating the risk function with other core functions to enable a more holistic resilience strategy.

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July 26, 2023 - Developing Leaders in Turbulent Times

Leadership can make or break an organization’s future, especially in turbulent times. Few strategic challenges are more compelling than identifying, developing and properly positioning the leaders of tomorrow. Successful organizations embed leadership responsibility at all levels, and invest heavily in leadership development.

With the psychological and emotional role that leaders need to play if they are to optimize morale and productivity during turbulent times, it is more important than ever that organizations understand the four leadership behaviors that are critical during times of uncertainty and change.

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August 23, 2023 - A Consulting Firm’s Road to Resilience

Yves Dávila shares how this consulting firm has implemented strategies to increase resilience. Yves is the Executive Director and Regional Leader of the business continuity practice at Protiviti Member Firm Peru SAC, a firm specializing in internal auditing, risk and business consulting.

Attend this webinar and learn how to implement strategies to increase resilience using an interactive question and answer approach.

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September 27, 2023 - ITIL 4 & Risk Management

Managing risk is an essential aspect of creating value in an IT service management (ITSM) environment. Implementing and controlling risk in an ITSM environment is not only a good business practice, it can also be a regulatory requirement.

Attend this webinar to learn about managing risk referencing the ITIL 4 Practice Guide (2020).

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October 25, 2023 - Successful Implementation of the Facility Operations Maturity Model (FOMM) for Data Centers

Having an operations & maintenance (O&M) program with written procedures and effective people training, determines to a large degree how well a data center lives up to its design intent.

The Facility Operations Maturity Model (FOMM) is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility.

Attend this webinar and learn from experts from Top Tier Infrastructure in Brazil who will use a case study approach to share the most common findings of this assessment.

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